Chacka Marketing is a leading digital marketing agency for the search, display, and social channels. Their e-commerce client produces high quality custom printing and packaged products.
Chacka Marketing worked to to drive awareness, promote and scale cross channel initiatives, and launch their client’s new e-commerce program on Amazon Marketing Services (AMS). Initially, their client was seeing positive returns on AMS, but discovered they needed an additional partner to help grow and scale their product advertising on Amazon. They enlisted their agency, Chacka Marketing, to find a third-party solution that would streamline AMS management, provide easy-to-use reporting, and free up resources to be redirected to growing the program as a whole.
Chacka Marketing collaborated with Kenshoo as design partners for the E-Commerce platform that could tackle their client’s Amazon program. Kenshoo E-Commerce was smartly designed to showcase product data in near real-time for Chacka, and allow the team to utilize features that made it possible to scale the client’s large Amazon campaigns.
With Kenshoo E-Commerce, Chacka was able to create campaigns, ad groups, ads, keywords and negative keywords in bulk – allowing for scale and time savings. The team could also sort data for any available date range, set budget pacing for a single or group of campaigns, automate scheduled reports, and utilize Kenshoo’s dimensions for additional insights. These reporting options also allowed for the creation of scheduled alerts, which showed when any product was not serving. This information let Chacka work together with their client to take action on newfound underperforming products.
Not only did Chacka meet their client’s 2017 goals, they blew them out of the water. Chacka reduced daily bid management by five hours a week to reinvest back into other daily optimizations and strategic development. Revenue improved 156% YoY, while slightly improving ROAS.
Leveraging Kenshoo E-Commerce allowed Chacka to deliver outstanding results for their client. No longer was Chacka simply serving the demands of the e-commerce channel, they were extending their reach to build awareness and offer their client’s products in a scalable way.